What is Fig Customer Service's average response time?

We believe in getting you answers as soon as possible. Our service team works hard to get you a response within 24 hours, Monday-Friday.

Outside of the weekdays, it might take a little longer. If it's been longer than 24 hours, we kindly ask that you allow a full business day—we might just have a crazy day. If your question has gone unanswered longer than 1 full business day, please email us again!

As always, you can reach us by email at service@figloans.com and by text at 832-803-0990. 

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