We're sorry to hear of this trouble! You can use this link to see if your bank is supported by Plaid.
There might be a connectivity issue, or your bank might not be supported. Without successful connection to our automatic bank verification providers, we will unfortunately be unable to review your application further unless you're a returning borrower.
If your bank is supported but not working, please try again in a few days. It could be a temporary connectivity issue.
If you are a first-time borrower with Fig and cannot complete automatic bank verification, I would recommend applying again in the future when our bank verification provider has connected with more banks. They're adding new ones every day!
If you have previously had Fig loans and cannot complete bank verification on a repeat application, please contact us at email@example.com.