We know awful overdraft fees are. You will need to fight these with your bank, as that is the company charging them (we never charge them). We have some tips for fighting them!
- Be sure your bank account is positive when you reach out to your bank.
- Call your bank and explain the situation. Many banks will allow at least one courtesy refund for an overdraft fee.
- Be sure you have your home address, bank account number, date of overdraft fee, and most recent transaction.
If your bank account charged you an NSF fee for a Fig-related transaction, and you believe the transaction was a mistake on Fig's part, please reach out to us.