We have an obligation to report credit information accurately to the credit bureaus. If you believe you received a negative mark by mistake, please contact our customer support team to further investigate or file a credit dispute. However, if you made a payment(s) late (30 days or more past its original due date), we cannot in good faith remove the late mark.
Please reach out to us as soon as possible if you missed payments or are delinquent on your loan. We’d be happy to create a personalized payment plan to help reduce the impact on your credit.
Although we’re unable to alter accurate payment reporting, paying off a loan with derogatory marks can help your score by demonstrating responsible repayment habits.
Email: service@figloans.com