Our customer support team typically responds within 24 hours, Monday-Friday excluding bank holidays.
All inquiries are answered on a first-come, first-serve basis. We recommend sending in just one message (email or text message), so that we can get to it immediately. Each new message pushes your inquiry to the bottom of the queue.
Here is our customer support team’s contact information:
- Email: service@figloans.com
- Text (using the phone number linked to your Fig account): (832) 803-0990