Why did my payment fail? What can I do about it?

Payments can fail for a few reasons. Here are the most frequently-seen ones:

  • Insufficient Funds in the Account
  • Bank account reported as Closed by the Bank
  • Incorrect Routing/Account/Debit Card numbers
  • "Stop Payment" or dispute on the payment
  • Account frozen by the bank

If your payment has failed, we will send you an email specifying why, however, please be sure to reach out to our service team at service@figloans.com should you have any questions.

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