Payments may return back to us for a variety of reasons. Here are the most frequently-seen ones:
- Insufficient Funds in the Account
- Bank account reported as Closed by the Bank
- Incorrect Routing/Account/Debit Card numbers
- "Stop Payment" or dispute on the payment
- Account frozen by the bank
If you notice a payment failed/returned back to us, we suggest reaching out to your bank for more details and contacting our customer support team at service@figloans.com as soon as possible. We can provide additional context regarding the return reason and work with you to resolve the payment.