How do I dispute overdrafts and NSF fees?

We know how awful overdraft fees are. You will need to dispute these with your bank, as they are the ones who charged them (not us). 
Although not guaranteed, we have some tips for fighting them. 

  • Be sure your bank account is positive when you reach out to your bank.
  • Call your bank and explain the situation. They may allow at least a one courtesy refund for an overdraft fee.
  • Be sure you have your home address, bank account number, date of overdraft fee, and most recent transaction.

If your bank account charged you an NSF fee for a Fig-related transaction, and you believe the transaction was a mistake on Fig's part, please reach out to our customer support team. 
📧 Email: service@figloans.com

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