We understand that sometimes you submit an application, but then don't end up needing a loan.
To cancel an approved application, please contact our customer support team or let the loan approval expire after 48 hours. We cannot cancel an application if you accept the loan and the loan is funded (see cancel loan).
To cancel a pending application (i.e., bank verification not completed), please contact our customer support team or let it expire after 7 days.
Please note that we cannot cancel declined applications, but they won't affect your FICO score or appear on your credit report.
Additionally, we keep a record of all applications for federal regulatory purposes. Keeping your information helps us to protect you, as we can ensure that nobody uses your unique information to get a loan in the future. We safeguard every customer's information like it is our own.
Email: service@figloans.com