We get that sometimes, the pre-determined payment schedule just won't work. That's why we make it easy for you to update your payment changes on your own!
Important reminders when rescheduling payments:
- You can only change a payment until 3pm CT the business day before it is due. After that, the payment will be locked for processing.
- You won't be able to select a date that is on a holiday or weekend
- Moving out one payment doesn't automatically move out the rest of your payments.
- We allow you to reschedule your payments within 28 days of the original due date on your own. If you are unable to select a date when rescheduling, it is most likely that that day falls outside the 28-day window. If you truly need to extend your payment past that window, please reach out to us to our customer support team via email to service@figloans.com or text to 832-803-0990.
Guide on how to reschedule payments:
Please visit www.figloans.com/me/schedule view and edit your payment schedule. We have circled three places you can find on your homepage that pertain to viewing and scheduling payments.
- Click on ‘Remaining Payment(s)’ and ‘CHANGE SCHEDULE’, your screen should resemble something like this:
- Click on ‘RESCHEDULE’, a screen will pop up with a Calendar icon to select that new date. Click on the ‘CONFIRM’ button once you have selected that new date.
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- Another screen will pop up to re-confirm that you would like to proceed with that replacement date. You can either ‘CANCEL’ and go back to select another date, or ‘CONFIRM’ the date.
- Another screen will pop up to re-confirm that you would like to proceed with that replacement date. You can either ‘CANCEL’ and go back to select another date, or ‘CONFIRM’ the date.
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- After you click on ‘CONFIRM’, your screen will say ‘Success!’.
- After you click on ‘CONFIRM’, your screen will say ‘Success!’.
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- Click on ‘Close’ or 'x' to double check that change was successful. The date you selected should reflect on your account.
- Click on ‘Close’ or 'x' to double check that change was successful. The date you selected should reflect on your account.