I need to cancel or change a processing payment

Unfortunately, we are unable to change any processing payments. This means we cannot change the payment method, payment account, or cancel the payment.

We will send out reminders every couple of days in the week leading up to your payment, and we kindly ask that you request and receive confirmation of any requested changes by 3 p.m. CT on the business day before your scheduled due date.

Was this article helpful?
18 out of 134 found this helpful