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Application Help

Everything you need to know about applying, submitting and understanding your Fig Loan application

Submitting an Application

  • Why do you need my banking log-in information?
  • What documents do I need to have to submit my Fig Loan application?
  • Why do you need my SSN?
  • Why is my bank not listed by your bank verification system (Plaid) ?
  • What if my bank account is new?
  • What if I don't have income yet? Got a new job or lost my job recently.
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My Application Is Being Reviewed

  • How will I know the status of my Fig Loan application?
  • What is the status of my Fig Loan application?
  • I was notified of an error in my application, what do I do?

My Application Was Approved

  • Can I get more money than I originally applied for?
  • When will my funds be deposited?
  • Can I get my money sooner?
  • I have not received my loan money yet, what do I do?
  • Why was I approved for less than I requested?
  • How can I cancel my loan?

My Application Was Declined

  • Why was I not approved?
  • How long do I have to wait to reapply after a denial?
  • Will I be approved if I reapply for less?
  • I got approved but my partner didn't (or vice-versa)... why?
  • Why can't you lend to active duty military and their families?
  • What are the regulatory databases used in Florida, Illinois and Ohio? Why are they the reason my application was denied?

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