Application Help

Submitting an Application

• What information do I need to have to submit my Fig Loan application?
• Why do you need my SSN?
• Why do you need my banking log-in information?
• Why is my bank not listed by your bank verification system (Plaid)?
• What if my bank account is new?
• What bank accounts do you support?

My Application Is Being Reviewed

• What is the status of my Fig Loan application?
• I was notified of an error in my application, what do I do?

My Application Was Approved

• Can I get more money than I originally applied for?
• When will my funds be deposited?
• I have not received my loan money yet, what do I do?
• Why was I approved for less than I requested?
• How can I cancel my loan?
• You're asking for ID verification. What do I need to provide?

My Application Was Declined

• Why was I not approved?
• How long do I have to wait to reapply after a denial?
• Will I be approved if I reapply for less?
• I got approved but my partner didn't (or vice-versa)... why?
• Why can't you lend to active duty military and their families?

Income documents

• Paystubs
• Benefit Letters
• Self Employed